What Champ is
Champ is a shared place for the plan around a child who needs extra support, whatever kind it is: school, health or anything else, and usually a mix. It holds goals, documents, calendar, funding and support, messages and, where the family chooses, Keep track: medication, eating, sleep and other things kept track of over time. Champ is there to help parents and carers, and everyone they bring onto their child's team. It is provided by Champ Limited (NZBN 9429053962515), a New Zealand company, and was designed and built in Aotearoa New Zealand by 2 parents.
What Champ is not
Champ is not medical advice, an emergency service, or a replacement for the professional judgement of the people on a child's team. The plain-language summaries and drafts Champ produces with artificial intelligence restate what a document says; they are aids to reading, not clinical or educational opinions. Always check them against the original document, and always follow a health professional's instructions over anything written in Champ. In an emergency, call 111. A funding pack gathers what is already in Champ to help with a review or application; it is not an application, and Champ does not apply for funding on anyone's behalf.
Your account
Anyone can create an account. You need to be an adult, and the details you give must be your own. Keep your password private and tell us straight away if you think someone else has used your account. You are responsible for what is done under it. One person, one account: do not share a login, because the Team tab and the access log must show truthfully who can see a child.
If you are not family and you are on the teams of 2 or more children, you need to use 2-step sign-in. For everyone else it is a choice, and we recommend it.
Whose information it is
The information about a child belongs to that child and their family. The parents hold the keys to their child's profile. Everyone else on the team is a guest, invited by the parents, who may change or end that access at any time. If you started a profile for a family, the keys pass to the parents when they join, and you become a guest like everyone else. When you leave a team, or are removed, you lose access to that child's profile but what you contributed stays, because that continuity is the point of Champ.
How to behave
Write about children the way you would want your own child written about: honestly, kindly, and only what the team needs to know. Only start a profile for your own child, a child you care for, or a child you work with, and only with the parents' knowledge. Only add information you are entitled to share. Do not upload anything you do not have permission to upload. When you email a file to add@champ.kiwi, choose the right child and check what you are sending: Champ checks the name in each file, but the choice is yours. Do not use Champ to harass anyone, to store information about a child you have no role in supporting, or to do anything unlawful. We can suspend an account, or pause a profile, while we look into a concern, and close an account that breaks these rules.
Privacy
Our privacy policy explains what we collect and how it is protected. It is part of these terms.
Availability and changes
We work hard to keep Champ available and to keep your information safe, but we cannot promise it will never be interrupted. We will give notice of planned outages where we can. We may change or improve Champ; if a change removes something people rely on, we will say so in advance. If Champ ever closes, the parents on every profile will get at least 90 days' notice and a way to download everything.
Money
Champ is free for families. It is kept going by donations, and we run it as cost-efficiently as we can. Champ is not a business chasing profit, and we have no plans to sell it to a large company.
If a day comes when we have to ask families to pay, we will tell you well ahead, at least 90 days before anything changes. If you decide to leave then, that is completely understood, and you can take a full copy of your information with you.
Organisations such as practices, services and schools may be charged a subscription. Where that applies, the price and terms are agreed with the organisation in writing and are not affected by anything on this page.
Liability
To the extent New Zealand law allows, Champ is provided as-is and we are not liable for loss arising from your use of it or from decisions made using information in it. Nothing in these terms limits rights you have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 where those apply.
Ending things
You can delete your account yourself at any time, from Settings. Everything about you is removed; what you added to a child's profile stays with that child, shown as from "Former team member". The privacy policy explains this in full. The parents can ask for a child's whole profile to be deleted from its Profile tab. We can close an account that breaks these terms, and will tell you why.
The law that applies
New Zealand law, and New Zealand courts.
Talking to us
Questions, worries, complaints: hello@champ.kiwi. A real person reads it.